Why an External Coach Helps Healthcare Leaders Grow
- Mark McCartney

- Jan 26
- 2 min read

A Soil - Tree - Forest Perspective
In healthcare HR, you sit at the intersection of pressure and possibility. You see the exhaustion in leaders, but also the deep commitment that keeps the system moving. And as we head into another year of disruption, the question becomes; how do we grow leaders who can thrive in complexity, yet not be overwhelmed by it?
Our Soil - Tree - Forest model offers one answer - and it’s why an external, non clinical coach can be such a powerful partner.
1. Soil: The Inner Worldview of the Leader
Every transformation begins in the soil - the mindset, energy and inner narratives that shape how a leader meets pressure.
Healthcare leader’s inherit strong cultural beliefs:
“I should always cope.”
“There’s no time to step back.”
“We fix problems; we don’t explore them.”
These beliefs can quietly exhaust the very people the system depends on.
An external coach, someone who hasn’t been a doctor or nurse, brings a clearer lens to this inner soil. Because they are not shaped by the system’s assumptions, they can help leaders surface what’s been invisible: unexamined beliefs, inherited habits, limiting stories, outdated assumptions about “how things must be done.”
This is where regenerative change truly begins.
2. Tree: Growing Toward a Holistic, Regenerative Goal
Once the soil shifts, the tree can grow. And growth requires direction. From the very first session, we co-create a holistic goal. One that is good for all five levels of the system:
the individual leader
their immediate team
their department or service
the wider organisation
society and the communities they serve
This is not a typical coaching goal.
It is regenerative by design. It strengthens the roots, expands the trunk, and aligns the branches.
Leaders begin to make decisions that benefit not their own wellbeing, but also team functioning, departmental culture, organisational clarity, and the social value healthcare ultimately exists to provide.
External coaches can hold this holisitic frame lightly but firmly, unconstrained by internal politics, professional identity, or hierarchy.
And this is where capacity grows: more presence, more clarity, more creativity, more antifragility which is the ability to grow stronger through pressure.
3. Forest: Systemic Impact and Cultural Change
Health leaders create healthy systems. Once the individual is aligned, the impact ripples outward:
calmer teams
clearer communication
more thoughtful decision-making
reduced reactivity
a culture of reflection rather than firefighting
This is the forest stage: a leadership culture that can renew itself.
An external coach is particularly valuable here because they can offer cross-sector stories, fresh metaphors, and patterns from outside healthcare, helping HR teams articulate what “good” now looks like, and giving leaders new language to describe the change they’re making. In a system under stress, this kind of narrative sense-making isn’t decorative. It’s essential.
For HR Leaders Planning Next Year
If you’re considering investing in coaching for your leaders, the core question is:
What supports the kind of transformation healthcare truly needs?
Not just technical skill. Not just resilience. But the deep inner work that allows leaders to stay grounded, expand their worldview, and grow through disruption.
That work begins in the soil. And sometimes the person best placed to help cultivate it… is the one who hasn’t grown up inside the system.
Warm regards,
Mark



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